Refund Policy

The current public XTV site advertises a seven-day money-back guarantee. Eligibility should be checked against the current purchase terms, so contact support promptly if a transaction requires review.

Before requesting review

For setup or playback issues, provide the device model, player name and exact problem so support can determine whether the account, player or local network is involved.

How to contact support

Use the official WhatsApp or email contact and keep your order information available. Do not post payment or account details publicly.